Returns/Exchanges

Due to the nature of our pieces, for hygienic reasons, we do not accept any returns or exchanges. However, if there is an issue in terms of quality, please reach out to us as soon as possible and we will assess the situation on a case-by-case basis. We ask that the item is sent back unused, sealed completely and in its original packaging.

We ask that you look over your order carefully before purchasing. We will ensure that all items listed are described as accurately as possible. Please note that colours may vary slightly due to lighting and different screens. If you have any questions regarding an item please ask first before making a purchase. You can contact us via email at info@pinkhvlo.com